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Cookie Policy

Last Updated: September 11, 2026

This document explains how fanchai uses cookies and similar tracking technologies to provide a secure and personalized experience for our users in Malaysia.

What Are Cookies?

Cookies are small text files that a website stores on your computer or mobile device when you visit. These files allow the site to remember your actions and preferences over a period of time, so you do not have to repeat the same steps every time you return. In addition to traditional cookies, we may use similar technologies such as local storage—which allows the website to save data directly in your browser—and tracking pixels, which are invisible images used to monitor page views and interaction patterns.

For a gambling platform, these technologies are essential. They ensure that your session remains active as you move between different areas of the site, verify that your account is secure, and help us maintain a stable environment for handling MYR transactions and game data.

Types of Cookies We Use

We categorize the cookies used on fanchai to help you understand their purpose and whether they are necessary for the platform to function correctly.

Essential Cookies

These are strictly necessary for the website to operate. They enable core features like secure fanchai login sessions and the ability to process payments. Without these, the site cannot function.

Required

Performance Cookies

These gather anonymous data on how visitors interact with our site. We use them to see which parts of the game lobby are most popular and to identify technical errors that may hinder your experience.

Optional

Functional Cookies

These remember your specific choices, such as your preferred display currency (MYR) or the last game you accessed, ensuring a smoother transition when you use the download app version of our site.

Optional

Targeting & Advertising Cookies

These are used to deliver content that is more relevant to your interests. They help us understand the effectiveness of our promotions and display pertinent offers based on your browsing habits.

Optional

How We Use Cookies

Session Authentication We use cookies to keep you signed in as you navigate from the homepage to the casino hall without requiring a password on every page.
Preference Management Your settings, such as language and MYR currency displays, are saved to ensure the interface remains consistent.
Security & Fraud Prevention Cookies help us detect multi-account abuse and fraudulent login attempts, protecting your funds and account integrity.
Traffic Analysis By measuring which pages are most frequently visited, we can optimize the site layout for better usability.

Third-Party Cookies

While fanchai sets its own cookies, we also allow trusted third-party service providers to place cookies on your device. These providers typically fall into three categories: analytics partners who help us understand site traffic, advertising networks that manage promotional content, and specialized payment or security services that verify transactions and prevent fraud.

Because these cookies are managed by external entities, we do not have direct control over them. Each of our partners maintains its own privacy and cookie policy, which we encourage you to review if you wish to understand their specific data practices.

How to Manage or Disable Cookies

You have the right to decide which cookies are stored on your device. Most modern browsers provide tools to manage these settings. Here is how you can find them in the most common browsers:

Google Chrome Navigate to Settings > Privacy and security > Third-party cookies.
Safari Go to Settings > Safari > Advanced > Website Data (or Privacy on macOS).
Mozilla Firefox Access Settings > Privacy & Security > Cookies and Site Data.
Microsoft Edge Go to Settings > Cookies and site permissions > Manage and delete cookies and site data.
Important Notice: Using "Incognito" or "Private" mode prevents cookies from being saved after you close the window, but it does not stop cookies from working during the session. Please be aware that blocking essential cookies will make it impossible to perform a fanchai login or complete a casino deposit via TNG, as these actions require session tracking to be secure.

Cookie Consent & Your Choices

Your primary method of controlling cookies is through your browser settings as detailed above. Where fanchai presents a cookie notice upon your first visit, you may use those prompts to set your initial preferences. You can revisit these choices at any time by clearing your browser cache and cookies.

Regarding your data, you may have certain rights to access, correct, or request the deletion of your information, where provided by applicable laws in Malaysia. For a comprehensive understanding of our overall legal framework and user obligations, please refer to our Terms & Conditions.

Updates to This Cookie Policy

We may update this policy periodically to reflect changes in technology or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this section occasionally to stay informed about how your data is handled.

Contact Information

If you have any questions regarding our use of cookies or wish to request further clarification, please reach out to our customer support team via the Support Center or by sending an email to the address listed in our website footer.